Cookie Policy

This Cookie Policy explains how Heaps o Wins Casino uses cookies and similar technologies when you visit our site. It covers what cookies are, why we use them, the types of cookies you may encounter, and how you can manage your preferences. If you want more background on our platform, see the Heaps o Wins Casino review.

What a cookie is, in plain terms

A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies help the site remember information about your visit, such as login status, language choices, and preferences. Some cookies last only for your current visit, and others stay on your device for longer to remember settings between visits.

How we use cookies to improve your experience

Cookies help us make the site safer, faster, and more useful for you. Typical uses include:

• Keeping you logged in and protecting your account during a session.
• Remembering display and accessibility preferences so pages load the way you prefer.
• Preventing and detecting suspicious activity to protect your funds and data.
• Measuring site performance and game popularity to improve features and fix issues.
• Delivering relevant promotions and offers based on general behavior, while respecting your choices.

We do not use cookies to store sensitive information such as full payment card numbers. Cookies are tools to support features, not a replacement for secure systems that handle payments or personal data.

Types of cookies you may see

Essential cookies

• These are required for the site to function. They manage login sessions, account security checks, and core navigation. You cannot opt out of these without impacting basic site operation.

Functional cookies

• These remember choices you make, such as language, display settings, or volume preferences in games. Turning them off may reset your experience to default settings.

Performance cookies

• These collect anonymous data about how the site is used, such as pages visited and load times. This helps us improve site speed and reliability. Performance cookies do not identify you personally.

Marketing cookies

• These allow partners to deliver relevant offers and promotions across the web and measure campaign effectiveness. Opting out will reduce personalized offers and may limit certain advertising-driven features.

Third-party cookies

• Some cookies are placed by third parties when you use certain features, like analytics providers, payment processors, or social widgets. These parties operate under their own cookie practices.

Third parties, game providers, and analytics

We work with trusted third parties, including game software providers and analytics services, that may set cookies when you access their content through our site. These may include analytics tools that measure traffic and behavior, and providers that deliver content or ads. We do not control every aspect of these third-party cookies, so we recommend reviewing the privacy and cookie policies of those providers when necessary.

Consent and your choices

When you first visit, a cookie banner will explain key cookie categories and let you accept or reject non-essential cookies. Essential cookies are always active because they enable core functionality. You can change your choices at any time by adjusting the cookie preferences in your browser, or by using the site’s cookie settings if available.

If you reject marketing or performance cookies, the site will still operate for most purposes, but you may see fewer personalized offers, and some features that rely on those cookies may be limited or disabled.

How to manage, disable, or delete cookies

Most browsers let you control cookies through settings or preferences. Below are general steps; follow your browser’s help pages for exact instructions.

• Google Chrome: Menu > Settings > Privacy and security > Cookies and other site data.
• Mozilla Firefox: Menu > Settings > Privacy & Security > Cookies and Site Data.
• Microsoft Edge: Menu > Settings > Cookies and site permissions.
• Safari on macOS: Preferences > Privacy > Manage Website Data.
• Mobile browsers: Use the browser app’s settings for cookies or site data.

You can also browse in private or incognito mode to avoid storing cookies between sessions. Note that clearing or blocking cookies may require you to log in again, and certain features may stop working.

For broader ad and tracking controls, you can use opt-out tools offered by major advertising networks or industry groups, and you can adjust preferences directly with some providers.

How cookie settings affect site features

Turning off or deleting cookies can:

• Require you to sign in more often.
• Prevent the cashier or game lobby from remembering preferences.
• Reduce the relevancy of promotions and offers.
• Impact performance measurements, making it harder for us to fix issues quickly.

Essential security checks and transactional processes may be impaired if certain cookies are blocked, which could impact deposits, withdrawals, or in-game connectivity.

Data retention, security, and legal bases

Cookies have different lifespans depending on their purpose—some expire at the end of your session, others persist for months or years. We protect cookie data using technical and organizational measures appropriate to the sensitivity of the information. Where required by applicable law, we process cookie-based data under lawful bases such as legitimate interest or your consent.

Updates to this Cookie Policy

We may update this policy from time to time to reflect changes in technology or regulatory requirements. The “Last updated” date below shows when this document was revised. Significant changes will be posted on the site and, where appropriate, we will notify you through in-site messages or email.

Last updated: July 09, 2026

Contact for privacy-related questions

If you have questions about this Cookie Policy, or want to exercise privacy rights related to cookies or tracking, contact our support team at support@heapsowins.com. We will respond to reasonable requests and help you understand your options.

Thank you for taking the time to review our cookie practices. Your choices matter, and we aim to offer a secure, transparent experience while you play and explore the site.